🌍 جولة | Jeolah

Introduction

Welcome to Jeolah — Iraq's first virtual 360° tour platform. At Media Plus For Artistic and Cinematic Production, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use our application and website (jeolah.com). By using the Jeolah app, you agree to the practices described in this policy.

Information We Collect

1. Information You Provide

• Account Information: When you sign in with Google, we collect: name, email address, profile picture
• Email and Password: If you create an account with email
• Ratings and Reviews: Ratings you add to tours
• Favorites: Tours you save as favorites

2. Information We Collect Automatically

• Usage Information: Number of views, tours opened, usage frequency
• Device Information: Device type, operating system, app version
• Notification Token (FCM): For sending you notifications
• View History: Stored locally on your device only

3. What We Don't Collect

How We Use Your Information

We use the information we collect for the following purposes:

• Operating the app and providing services
• Saving your favorites and viewing history
• Displaying tour ratings
• Sending notifications about new tours
• Improving user experience
• Analyzing app usage (anonymously)
• Solving technical issues
• Contacting you when needed

Third-Party Services

We use the following services:

• Firebase (Google): For authentication, database, storage, and notifications
• Google Sign-In: For quick login
• Kuula.co: For displaying 360° panoramic tours
• Firebase Analytics: For usage analysis (anonymous data)

Each of these services has its own privacy policy. We encourage you to review them.

Data Sharing

Data Security

We take strict security measures to protect your data:

• Data encryption in transit (HTTPS/SSL)
• Secure storage on Firebase servers
• Strong authentication with Google standards
• Regular security audits

While we do our best to protect your data, no system is 100% secure. We recommend keeping your password safe.

Your Rights

You have the following rights:

• Access: You can request a copy of your data
• Correction: You can update your information at any time
• Deletion: You can delete your account and all your data
• Objection: You can unsubscribe from notifications
• Portability: You can request your data in a readable format

To exercise these rights, contact us at: info@jeolah.com

Children

The Jeolah app is intended for use by people aged 4+ (Apple 4+ rating). We do not knowingly collect information from children under 13 years of age. If we discover we have collected such data, we will delete it immediately.

Data Retention

We retain your data as long as you have an active account. When you delete your account, your data will be deleted within 30 days, except for data that must be retained for legal or administrative reasons.

Notifications

You can enable or disable notifications at any time from:

• App settings: Profile → Notifications
• System settings: iOS Settings → Jeolah → Notifications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through:

• In-app notification
• Email (if registered)
• Updating the "Last Updated" date at the top of this page